Responsible Gaming

7y7 Responsible Gaming — Know Your Limits, Stay Safe

Gaming is fun, but only when played within limits. 7y7 wants you to play in a healthy and mindful way — and we are committed to making that possible through our protective tools and guidelines.

Strictly prohibited for anyone under 18

As a trusted online gaming platform, 7y7 is deeply committed to responsible play. We believe gaming should be a healthy form of entertainment — not a source of financial stress or emotional hardship. To our millions of users across Bangladesh, our message is simple: play, enjoy, but know your limits. Every responsible gaming tool on 7y7 is completely free and available whenever you need it.

What does responsible gaming actually mean?

Responsible gaming means playing in a way that is fully conscious, controlled, and within your own limits. It is not a restriction — it is an expression of a healthy mindset. At 7y7, responsible gaming is built on three core principles:

  • Awareness: Staying fully aware of how much time and money you are spending.
  • Control: Setting your own budget and time limits — and sticking to them.
  • Balance: Balancing gaming with family, work, health, and social life.

When gaming starts to feel like an obligation rather than enjoyment, or you find yourself playing just to recover losses, that is a warning sign. 7y7 is here to help you before things go further.

Keep in mind: Gaming should not be seen as a way to earn money. It is entertainment — think of the money you spend as the cost of that entertainment, not an investment.

Ask yourself these questions — recognise the signs of a problem

If you answer "yes" to three or more of the questions below, you should seek help.

Do you end up spending more than your budget and regret it afterward?
Do you keep betting more to try to recover money you've lost?
Is gaming affecting your sleep, eating habits, or time with your family?
Are you hiding your gaming habits from family or friends?
Do you feel like you cannot stop gaming even when you want to?
Do you feel restless, irritable, or uneasy when you are not gaming?
Are you using family money or taking loans to place bets?

If the answer is yes: There's no shame in it. This is a health issue. Contact 7y7 support immediately or activate self-exclusion.

7y7 Responsible Gaming Tools

7y7 offers a range of protective tools on the platform that you can activate yourself at any time. Using them is not a sign of weakness — it is a sign of good judgment.

1
Setting a Deposit Limit (Deposit Limit)

You can set a maximum daily, weekly, or monthly deposit amount at any time. Once set, the limit takes effect immediately. To increase it, a 72-hour waiting period applies.

2
Wager Limit

Control how much you can bet within a given period. This helps protect you from overspending in the heat of the moment.

3
Loss Limit

Once a set loss amount is reached, your account will automatically stop accepting new bets. This is an effective way to prevent chasing losses.

4
Session Time Limit

Set a limit on how long you can play in a single session. Once the time is up, the platform will prompt you to take a break.

5
Reality Check

A notification will appear every 30 or 60 minutes to let you know how long you've been playing and how much you've won or lost.

6
Cooling-Off Period

If you need a short break, you can temporarily suspend your account for 24 hours to 30 days. No bets can be placed during this time.

7
Self-Exclusion

If you feel you need a longer break, you can close your account for anywhere from 6 months to permanently. Any attempt to open a new account during self-exclusion will be blocked automatically.

Healthy Gaming vs. Problem Gaming

Knowing the difference makes it easier to catch warning signs early.

Healthy Gaming
Play within your budget
Accept losses calmly, no pressure
Prioritise family and work
Can stop whenever you want
Gaming is just entertainment
Problem Gaming
Spend beyond your budget
Placing more bets to chase losses
Neglect relationships and responsibilities
Can't stop even when you want to
Growing financial and emotional stress

Minor Protection

18+ Only

7y7 strictly prohibits account registration for anyone under the age of 18.

  • At Registration: Age verification is mandatory for every new account. Age is confirmed via national ID card or passport.
  • KYC Process: Full KYC verification, including proof of age, is required before any withdrawal.
  • Advice for parents: If your child has access to your devices, keep your gaming apps password-protected. Use family filter software as an added layer of protection.
  • Suspicious Account: If we suspect that an account is being used by a minor, it will be suspended immediately pending verification.

For Parents: If your child shows excessive interest in online gaming, have an open conversation with them and seek professional advice if needed.

Asking for Help Takes Courage

Gaming addiction is a recognised mental health condition. There is no shame in it. Millions of people around the world have experienced it and recovered with the right support. 7y7 is here to help you access that support.

  • Go to the "Responsible Gaming" section in the 7y7 support chat to request self-exclusion or set your limits.
  • Have an open and honest conversation with a trusted family member.
  • Seek help from a mental health professional or counselor.
  • Contact your local government mental health service center.

Remember, seeking help is not a sign of failure. It's the first step toward a fresh start.

FAQ

Not at all. Activating self-exclusion only suspends your ability to place bets. Any funds remaining in your account are fully secure and can be withdrawn once the self-exclusion period ends.

Yes, reducing your deposit limit takes effect immediately. However, if you want to increase your limit, you'll need to wait 72 hours after submitting the request. This delay is intentional — to give you time to make a considered decision.

We are unable to close a family member's account directly. However, you can report the concern to our support team and we will provide appropriate guidance and assistance. Encourage the person involved to activate self-exclusion on their own.

No. When your self-exclusion period expires, your account does not reactivate automatically. You will need to contact the support team yourself and complete a cooling-off period before resuming play.

No, all of 7y7's responsible gaming tools are completely free. Deposit limits, loss limits, session time limits, cooling-off periods, and self-exclusion — every feature is available at no cost.
Protection Tools

Activate these limits on your account right now:

Setting a Deposit Limit
Set a Loss Limit
Session Time Limit
Cooling-Off Period
Self-Exclusion
Go to Settings

Why Responsible Gaming Is Guaranteed at 7y7

Every step we take is with your well-being in mind.

Strict Age Verification

Age is verified via national ID at registration and before the first withdrawal. No one under 18 can operate an account under any circumstances.

Personalized Limit Settings

Each player can set their own budget, session time, and loss limits. You are fully in control.

Reality Check Notification

Periodic pop-up notifications remind you how long you have been playing and give you an update on your financial activity.

Instant Self-Exclusion

With just a few clicks, you can close your account for anywhere from 6 months to permanently. The process is instant and completely hassle-free.

24/7 Responsible Gaming Support

Our dedicated responsible gaming team is available around the clock. Reach out via live chat for immediate assistance with any concern.

Awareness & Educational Information

7y7 regularly publishes responsible gaming information and resources to help every user stay informed and in control.

Play Safe, Enjoy Responsibly

7y7 wants you to enjoy every game with a smile. Use our protective tools, stay within your limits, and keep gaming a source of fun. Create an account today and become part of our responsible gaming community.

Free Protection Tools Instant Self-Exclusion 24/7 Support
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